Tata AIG Insurance — problem in claiming the insurance of two wheeler

Address:

Mumbai City, Maharashtra, 421204

Unable to process the two wheeler claim (Tvs jupiter) due to problem created by the tata aig claim surveyor (Mr. Saurabh) i have taken zero dep policy from tata aig. I scooter has undergone accident and the front part of the scooter like fork assey and chassis bracket got damaged. Despite being repeatedly informinf by the service centre engineer that this part git damaged and need to be repaired, if possible otherwise new has to be installed... But the survey claim agent is denying and not approving the claim... It causes a huge dissatisfaction against the company. Hence request you to kindly look into the matter and resolve it at the earliest...