Tata AIG Insurance — Unprocessed bike insurance claim no [protected]

Sir,

I am sheshank kumar and i am a policy holder of the prestigious tata aig insurance policy. My policy no is [protected]. I had met with an accident on 08.06.2022 and i had lodged a claim regarding the same. My claim no is [protected]. With regret i wish to inform you that my bike claim is still unsettled and although my bike has a zero dep policy but the cashless facility at bettiah, CHAMPARAN TVS, is asking for around 25-30 percent amount of the total cost of repair of my bike. i had consulted tata aig customer care on toll free number and they have informed me that i do not have to pay any amount other that the documentation charges in a zero dep policy for my first two claims. But still Champaran Tvs is asking me for 25 percent of total repair cost although this is my first claim. I am very much in trouble sir. Kindly look into this matter and do the needful.

Name - SHESHANK KUMAR
MOB-[protected]
POLICY NO -[protected]
CLAIM NO - [protected]
VEHICLE UNDER CLAIM- APACHE RTR 1604V RACING RED COLOUR
Claim lodged date- 08.06.2022