[Resolved] Tata Capital — Harassment and torture of Tata capital

Rajnimehra13

from Tha�ne, Maharashtra

Address:

Ghatkopar

Well I took personal loan from Tata capital, everything was smooth and I was making the payment on EMIs on time but due to this covid situation I couldn’t make the payment n these Tata capital finance services are harrasing and abusing n saying things like Emi bar and tu bahar Gaon se aii hai kya n all n the tone was the worst . I have recvd these kinds of calls many times which is very depressing for a lady . N recently on 1.Jan.21 Tata capital represent the cheque’s if Rs. 2, 35000 in my account without my knowledge n my emi amt is rs 6779 . So regarding this I visited the Ghatkopar branch and they were not ready to help n they don’t have manners to talk, the cluster manager asked to sit in cabin n he started explaining so I thgt for my reference I will remove video on Wat he is explaining he directly tld me Get out . It was very humiliating for me coz no1 has talk to me like this ever and they make me feel like I am a criminal as I haven’t made the payment very depressing . I dialed 100 number the police officer arrived Bt still it was very depressing and insulting . N have decided for settlement n now it’s already in process and on 13.jan.2021 I recvd an msg stating that Tata capital will represent the amt of rs. 6779 in 1 to 3 days . N on the 14 . Jan 21 I called collection lady Bt unfortunately she dent recve my call so I called other executive who called me for confirmation that I am going for settlement n amt is this n all . I called him and this fellow is so rude he told me that u have to make a payment I tld him I have already applied for settlement thing how can I pay the Emi I don’t have amt Bt this fellow was so rude he is stuck on 1 thing that u have to make a payment .and later again I conference the call between that lady employee and that man from Tata capital n he is telling that lady to disconnect the call n he tld me payment kar. I get offended and how he can talk to like this . N we had an argument n at the end he is giving me damki that I will see Kaise tera settlement hota hai n I will reject ur settlement .
I need help m very stressed and depressed n all these things are very insulting for me .
I actually need help ...

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Jan 14, 2021

Complaint marked as Resolved

9222229915 rajesh called me for restructure as it was the easiest n as as per covid situation quite helpful Bt after that he is gayab n I was not aware Wat happen abt my restructuring . +91 83296 64369 Vivek raj tripathi harrased me in lockdown for the payment, +91 70454 00237 Ramzan again for restructuring it was in process and in between I recved legal notice and Tata capital use to represent the amt 6779 as many times in my bank n I have to bear the charges n on 1. Jan. 21 Tata capital represented the cheque of Rs. 235000 in my bank without my knowledge well no 1 helped me n charges I have to bear n at the end now I am looking for settlement n this fellow ‭+91 93213 13895‬ gave me damki that I will see settlement kaise hota I will reject ur settlement on 14.1.21 it’s very harrasing and insulting

TATA Capital customer support has been notified about the posted complaint.