[Resolved]  Tata Capital — Loan emi deducted twice

HI team,

My loan no TCFPL[protected] is deducted twice one through ECS and same day I was asked by your representative to pay through online portal, even when I told him it will be represented but he said no it will not be represented you have to pay online now amount is paid twice.

Please reverse the amount back on urgent basis as one more ECS will be presented in my account.

Regards,

Shweta
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2020
TATA Capital Customer Care's response
Hi Sneha, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    994
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information