I Mansukhbhai N. Vaghasiya; would like to inform you that I do hold a loan account in TATA CAPITAL bearing loan number 09860490 Customer A/C No. - 7608570.
I would like to inform you that I with my family are moving abroad. For this particular reason I want to foreclose my loan. Regarding which I contacted my nearest branch of yours but I was told that due to system error they are not being able to process my loan closer. After that I reached at customer care online but they even could not process my application however they generated the feedback with ticket number: 23179629. I am moving abroad within short period of time permanently. However, I found it very disrespecting that more than half an hour of my time was wasted and even after that I did not get my application processed due to portal maintenance. I am curious that if anything (i.e. instalment payment) from our side is delayed we are getting heavily charged now for the matter of concern why should I wait due to the maintenance work of the system of yours.
I am writing this mail to request you to issue the loan foreclosure letter as urgent as possible. I would like to mention that by this mail I declare that if I do not get my letter on time I would not be liable for any charges if applicable. Kindly go through it and do needful.
Regards,
Mansukhbhai N. Vaghasiya
Hiteshbhai M. Vaghasiya
Contact: +91 [protected]
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