Tata Capital — removal of pre-closure charges

Address:

Hyderabad, Andhra Pradesh, 500072

Dear Sir,

I have taken personal loan from tata capital on 26-Oct-2016, The Loan No is : 6612418.

Other Loan No: 453PS0004117.

But now i am going to preclose the loan same. I went to office to close the loan but in pre-closure letter we have pre-close charges i wondered because, when i taken loan on that time the loan process team told me that there was no charges for pre-closer you can close any time with out any charges like that..Now they are asking pre-closure charges.

I have called tata-capital customer care many times to escalate the same but no one is responding.

I sent email to loan process team one week back they also not responding.

Here below is the loan process team details,

Kiran J (Manager)
Jagadeshwar T(Loan representive)

I visited branch they are also not responding.

I dont know whom to contact to escalate the same, i am very tired to contact tata capital guys.

Dear sir, kindly help me the same so many customers suffering like this, they are doing fraud while giving loans.

They are telling lies to customers to give loans this is very bad.. no one responding.

As common man we can not do any thing thats why they are playing with customers .

We kindly request you to help me how to proceed to this issue..