[Resolved]  Tata Capital — tata capital false promises

I have taken car loan from tata capital loan no. [protected] (Komal dhingra).in dec 2018 due to some financial problem i couldn't pay the emi so i surrendered my car. The bank officer who came to take the car assured me that i wouldn't have to pay anything for that car loan and i have no liability against it... Then in feb 2019 i received the mail from tata capital bank that my loan account has been terminated. Then till may 2019 no emi was presented in my account then in june, july, august 2019 emi was again presented in my account and when i called gulshan (Bank officer who was handling my case) he said it was all about technical error. Then in aug 2019 i received call from tata capital that i have to clear my overdue balance and then i called gulshan regarding it he assured me that i don't have to pay any single penny and i don't have any liability regarding that loan. He also told me that he would put the complain regarding it. But till now he is not responding and also not picking my phone and also not meeting me in the branch. Till now my loan is active and showing outstanding balance. So i request you to resolve my case as soon as possible. I have recording of each and every talk which has been done with gulshan (Bank officer) and of people who came to take my car
Gulshan (Loan handling branch manager) : mobile no.[protected]
. When i placed complaint in customer care they gave me no. Of vijay who is misbehaving with me and threating me that he will place the case in the court