[Resolved]  TATA cards — 10% Cashback voucher not received

Address:Thane, Maharashtra

I Visited Croma shop on 29/8/2014 and made a purchase of around Rs 31800. while making payment through my HDFC credit card Tata card executive inform me about applying for TATA cards and by doing that i will get 10% cashback voucher for he purchase made through my HDFC card. As it was a good deal so i applied for Tata cards. When i received verification call i ask about the voucher and was inform to contact the executive, so i visited the executive in person who informed me that its confirmed from his supervisor voucher will come with the card. I received Tata card on 21/9/2014 but there was no voucher in it. I called the executive who informed me to call his supervisor Kiran on [protected]. I called the supervisor he informed me that there is no such offer available. I explained him but he said to avail other offers in near future or to cancel the card which i don't want as it will affect my credit scores. I made a complaint (verbal and through mail) but not getting any satisfactory reply from complaints team. Complaints Interaction Id[protected]. Atul B Contact No :[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Atul B,


Thanks for sharing your details.We
will get in touch with you soon to address your concern at the earliest.
Although we would request you not to post your contact and card details
publicly but mail us next time at [protected]@sbicard.com.
Dear Atul B, Trust your queries have been responded Please call SBI Card helpline for any further assistance.

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    Thane
    Maharashtra
    India
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