Tata Cliq — ifb maxidry ex/turbo dry ex 5.5 kg dryer (silver)

Address:Vadodara, Gujarat, 390018
Website:www.tatacliq.com

We have order ifb dryer and it’s order no:[protected]Date: 22/07/2018), the delivered product is damaged and it was noticed during ifb technician came to installation. Tatacliq supplied product has broken drum and damaged from bottom side,, ifb technician has given ticket no/report no of your damage product and it is [protected] (Name: mr. Noman kadri) i have also attached pictures of the damage product as per your customer care has guided.
We have also requested online for return and refund and it was schedul on1st aug after 4 days tatacliq customer support person answer that we have escalared the issue (They have told each and every time when we call)

I think our tata is bluffing with the customers buy send faulty and demaged products.
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Aug 07, 2018
Updated by yogeshshah1955
After 7 working days of complain tatacliq customer service support is just saying that we are working on your return request(damaged product sent by the tatacliq), as we are taking updates each and every day by calling them on their ph no :[protected], they are just avoiding to replace and passing our time limits of 15 days duration for the return(as per tatacliq's own's policy on website).

Please take note and filed complain.
Aug 07, 2018
Updated by yogeshshah1955
I think tatacliq is making money by sending faulty and damage product to customer. People must needs to be aware from tatacliq, any one can also see the other customer review from online.
Aug 09, 2018
Updated by yogeshshah1955
IFB(Well reputed Appliance Brand) and TATA(India's largest and reputed company) selling faulty and damage product to the Indian customers by online site TATACLIQ

Complaint comments 

Comments

Dear Sir/Madam,

We are unable to see your contatc details whcih are provided on bill copy. Please share your contact number or your customer ID so that we can contact you. Aternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances
yogeshshah1955's [Complaint's author] reply, Aug 7, 2018
We have write 4-5 emails for the same complain, I am fade-up by reminding at your call center each day to the our online seller tatacliq, your local service center has delined to replace it. for your reference IFB technician has given ticket no/report no of your damage product and it is 2001176965 (Name: Mr.Noman kadri )
Dear Sir/Madam,

Since you have processed for returning product to tatacliq, we are cancelling complaint.

Regards,
IFB Appliances

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