I placed an order for a x-touch tablet. I was delivered only the charger and the earphones. The tablet was missing. I placed a complaint on tata cliq. They kept on postponing the matter and provided me with no resolution. I even shared all the pics multiple times. But no response. They kept on saying that they are investigating the matter. I demanded for refund but they refused. It was my 1st order from tata cliq. They said they packed all items from their side. I asked them for proof of pics of all items but they didn't give any proof. They have done this with many people. Tata cliq is a fraud e-commerce website. They offer very good discounts but then they deliver only half the items. Many customers are suffering.
Was this information helpful?
No (0)
Yes (1)
Jun 11, 2022
Complaint marked as Resolved
TATA Capital customer support has been notified about the posted complaint.
May 08, 2022
Updated by Jagrukgrahak1001 These are my order details
Verified Support
May 11, 2022
TATA Capital Customer Care's response Hi Jagrukgrahak1001,
This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment