[Resolved]  Tata Cliq — refund of 18, 990 not yet received

Address:	Mumbai
Website:	www.tatacliq.com

Ordered a phone for 18, 990 on 9th june and cancelled it the same day as i changed my mind. They accepted the cancellation as they had not processed the order. According to the website, refund was successful on 10th june, 2020. Till today the money is not reflecting in my account. My bank says a neft transaction takes maximum 5 hours.in that case, i should have received the money by june 11th, 2020. Their customer care is pathetic and their tata care is a joke. I have submitted multiple support tickets. No response. Wrote to [protected]@tatacliq.com, no response. I have been a part of the tata group, but this is not a tata standard at all.