Tata Cliq — return of a.c

Address:Lucknow, Uttar Pradesh, 226018
Website:tatacliq

I purchased voltas window 1.5 ton a. C from tatacliq. I received a different product as mentioned on their website and now they are not accepting my return request. As per their return policy, you can cancel your order within 7 days. After several calls and mails still no response has come from tata cliq. I urge all of you not to buy anything from tata cliq.
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Dear Customer (sanwaldogra),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Customer (sanwaldogra),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
My prepaid order no[protected] placed on 7.7.2018 has been marked delivered on 10.7.2018 whereas I haven't received it.kindly look into the matter.anticipating a prompt action.

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