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Tata Consultancy Services — My ultimatix status is set as inactive

My ultimatix status us set as inactive. I've been trying to contact global helpdesk number but there's no response from them. Have sent a mail to the helpdesk team. There's no response yet. Because of this I'm not even able to initiate my anniversary appraisal. Since yesterday I'm unable to login to my laptop as well.
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    Tata Consultancy Services
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Tata Consultancy Services Phone
    +91 79 6607 1100
    +91 80 6724 7777
    +91 80 6724 6666
    Tata Consultancy Services Address
    No 1, Near Nadigar Sangam, Habibullah Road, T Nagar, Chennai, Tamil Nadu, India - 600017
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