Tata Consultancy Services — passport cover not dispatched

Address:401, Shivneri Heights, Ambegaon Bk, Pune, Pune, Maharashtra, 411046

I had an appointment for issue of passport on 7/11/2019 at psk pune. At the counter a, i paid rs.550 for the passport cover. I have received my passport but still haven't received the passport cover. It hasn't even been dispatched. It has been more than 15 days but still the cover hasn't been dispatched. I have not received any message about the status of it either. Please resolve this and send me the cover.
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Employee ID : 1248921
Name : Akalya Kumar
DOJ : 20 jan 2016
Date if releving : 29 nov 2019
Already i have received (18 dec 2019)my ffs, etc., documents. But till now i have not received tcs alumini portal password. Could you please solve the issue.

Thank you.

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