Tata Consultancy Services — passport cover not received but mail from tata international shows wrong speed post tracking number

 
3 Reviews
Cherthala, Alappuzha District, Kerala, India
 Inflight on Nov 24, 2018
With reference to my visit and purchase of passport covers along with application of passport, i received a mail on 21st november intimating despatch of passport covers.
I checked wit speed post service on the tracking number provided and was shocked to understand that the tracking number (Details as attached) is of a delivered item of another destination in 2017.
I am yet to receive the passport cover and look forward to speedy resolution of my issue
Mail sent and complaint raised through call

passport cover not received but mail from tata international shows wrong speed post tracking number

Complaint Status


[Nov 24, 2018] Tata Consultancy Services customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Not a single response even after many calls to the customer service. Mails or calls never get answered. Sad plight of Tata customers. I will never ever dare to buy a product.
I have received the mentioned article. Thank You.

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    Tata Consultancy Services - passport cover not received but mail from tata international shows wrong speed post tracking number