Tata Consultancy Services — passport cover not received but mail from tata international shows wrong speed post tracking number

Address:Alappuzha, Kerala, 688524

With reference to my visit and purchase of passport covers along with application of passport, i received a mail on 21st november intimating despatch of passport covers.
I checked wit speed post service on the tracking number provided and was shocked to understand that the tracking number (Details as attached) is of a delivered item of another destination in 2017.
I am yet to receive the passport cover and look forward to speedy resolution of my issue
Mail sent and complaint raised through call
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Not a single response even after many calls to the customer service. Mails or calls never get answered. Sad plight of Tata customers. I will never ever dare to buy a product.
I have received the mentioned article. Thank You.

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