[Resolved]  Tata Docomo — being charged for roaming, despite not roaming!

Address:560025
Website:www.tatadocomo.com

I have a Bangalore SIM (xxxxxx7235) from Tata Docomo, and am sitting in Bangalore this very moment. Suddenly my SIM shows that I am roaming, but I have not left Bangalore!! Every time I try to make a call I get a warning message saying I will be charged for roaming, while sitting in my house!!!

How is this even legal???

I tried to contact customer care but could not get a human being. I tried calling Chitra K, the nodal officer, but again could not get a live, breathing human on the phone!!!

HORRIBLE COMPANY!!!
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Jan 20, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Plz stop flash msg

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