[Resolved] Tata Docomo — Call from Tata docomo for bill payment

Monika Patre

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411061

Hello,

I was using tata docomo photon dongal, after closing it i got bill to pay of 700/-, i refused to pay bill of 700/- because i didn't used it at all.
But they are keep calling me, on 24th of march 2017 i have got call from customer care from tata docomo i think and i have payed 400/- as they said (Given me discount) and my tata docomo account will be closed completely they promised, i would never get call from tata docomo.
But today 18th april 2017 i have got call from [protected] and i told her that i have got discount and i have already payed. After that i have got message from [protected] number and pay remaining bill andsend me legal notice from adv deepak chaudhary.
Here is my question: if i got discount and payed said bill amount. So would you guys can call and disturb people and forced to pay more.

Regards,
Monika patre

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May 25, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Apr 12, 2017

Sharad godase's response Totally rong information for my tatadocomo mobile no

Apr 18, 2017

Updated by Monika Patre HERE IS MY QUESTION: if i got discount and payed said bill amount. so why would you guys call and disturb people and forced them to pay more.

Verified Support

Apr 20, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

Apr 20, 2017

Updated by Monika Patre [protected]

Apr 20, 2017

Updated by Monika Patre [protected]

Verified Support

Apr 24, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

Apr 24, 2017

Tata DoCoMo Customer Care's response We regret for the inconvenience caused to you. In order to handle your concern effectively, we would need your relevant 10 digit Tata Docomo number to assist you better. Kindly provide the 10 digit Tata Docomo Photon number or 9 digit account number for the needful to be done.