[Resolved]  Tata Docomo — cheating by registering the number to another customer

Address:Bangalore, Karnataka, 560072

They have cheated us by registering the number which was in use to other customer inspite of making the deposit and advance bill payment. We had made several calls and written mail to the customer care regarding the bill details but they say they don't have the records. They have records for 2015 but they don't have records for 2016. We haven't received the deposit amount nor the advance bill paid amount.
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information