[Resolved]  Tata Docomo — Complaint on speed & connectivity

Address:Thane, Maharashtra, 421203
Website:tata DoCoMo

Dear tata docomo team,

I am sushil pavtekar. I am using tata docomo wireless wifi dongle number, [protected]/[protected]/[protected]

Already i am having 9 dongle in my office last 4 years but right now i am suffering network related problem in my residential zone (Midc dombivli east) 421203. As per your team confirmation problem with your docomo tower. Its been 18 days the speed of connection is very bad have been complaining since 18 days made over 20/25 calls to your team.

They were unable to solve my problem yet and every time the network team say they will be working on the same issue. Your call center team & executive not give any proper feedback & solution. I am to much already frustrated. Otherwise i have been requesting them to discontinue my connection why should i keep paying these cheats.

Kindly pls resolve this problem other wise i am not paying payment following my tata photon number [protected]/[protected] from 28 april i am facing problem and after 3.5.17 i am not using [protected] also number because i am not getting any network.

So i request you to look in to the network problem at earliest.

Waiting for your positive reply,

Please do the needful...
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Jun 23, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

Hi,

i have reset my phone accidentally.so, I need to my incoming and outgoing calls for this current month my mobile number is +[protected](prepaid)
and mail id - [protected]@gmail.com

Thanks,
Udhaya kumar P
Hi Sir/Mam
I have lost my Docomo Sim yesterday kindly deactivate this no.
Number - [protected]
Name - Swapneel Badve
I tried to recharged for rs499 prepaid, but amount debited from my account and recharge not happened but received a msg as " transaction for combo pack of rs499 could not be completed" I waited for a day till now amount not reversed back to my account.

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