[Resolved] Tata Docomo — Complaint on speed & connectivity | |||||
Dear tata docomo team, I am sushil pavtekar. I am using tata docomo wireless wifi dongle number, [protected]/[protected]/[protected] Already i am having 9 dongle in my office last 4 years but right now i am suffering network related problem in my residential zone (Midc dombivli east) 421203. As per your team confirmation problem with your docomo tower. Its been 18 days the speed of connection is very bad have been complaining since 18 days made over 20/25 calls to your team. They were unable to solve my problem yet and every time the network team say they will be working on the same issue. Your call center team & executive not give any proper feedback & solution. I am to much already frustrated. Otherwise i have been requesting them to discontinue my connection why should i keep paying these cheats. Kindly pls resolve this problem other wise i am not paying payment following my tata photon number [protected]/[protected] from 28 april i am facing problem and after 3.5.17 i am not using [protected] also number because i am not getting any network. So i request you to look in to the network problem at earliest. Waiting for your positive reply, Please do the needful... Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support May 16, 2017 Tata DoCoMo Customer Care's response "Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO." | |||||
3 Comments | |||||
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I tried to recharged for rs499 prepaid, but amount debited from my account and recharge not happened but received a msg as " transaction for combo pack of rs499 could not be completed" I waited for a day till now amount not reversed back to my account.
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i have reset my phone accidentally.so, I need to my incoming and outgoing calls for this current month my mobile number is +[protected](prepaid)
and mail id - [protected]@gmail.com
Thanks,
Udhaya kumar P