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Tata Docomo — docomo threatening call

Hi my name is manigandan p one year before i used docomo number [protected] & did mnp and made the closure due to billing issue with docomo. Ref:1682305 mail dated: 1/24/2017. Issue details: [protected] - 8-nov~m29673754 service request number[protected] &[protected] no response from docmo end.

250 rental plan bill generated for 1200rs. I escalated & one of the docomo executive from kandanchavadi asked me to pay 600rs, we will wave rest of the amount. As per her wish i made the payment of 600rs & provided the reference number.

After that no noise hence i treated as closed.

But past two weeks one of them called from [protected] & saying 28000 fine for non payment of docomo billing. Come & pay. I shocked & asked why. They are filed case against me so come & pay that amount otherwise you will arrest for this non payment of 600rs.

Please help me on this how shall i proceed further with docomo.

Complaint Status


[Mar 09, 2018] Tata DoCoMo customer support has been notified about the posted complaint.
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    Tata DoCoMo
    Customer Care Service
    Customer satisfaction rating
    50%
    Complaints
    9142
    Pending
    2597
    Resolved
    3662
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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