Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

Tata Docomo — don't cancel my port request

A couple of days ago i had raised a request to port my number from docomo to vodafone for various reasons. I received a call the next day from docomo customer care providing me with offers that will let me continue to keep using the docomo network. I accepted it and was promised that the number porting process will be canceled so i can continue to use the said network. Hence, i recharged for rs.499 assuming i will keep using docomo. To my dismay, i see this morning that my number has indeed been ported to vodafone and the request was not canceled after all. I am now a vodafone customer. I tried calling docomo customer care to explain the situation to receive my dues but the agent denied it being their fault. When i asked them to transfer my call to their senior executive, the agent put me on hold for a long time & finally disconnected my call. This is clearly the agent's fault who promised the porting process to be canceled. I am very disappointed with service
ADVERTISEMENT

Complaint Status


[Jan 29, 2019] Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: ShareTweet

Comments

Sir my sim missing my number [protected] i want sim immediate
Hai,
For past three days am not getting network signal properly.. it shows no service, I have tried in manually also but no use always not in reachable and unable to call someone. Kindly help me to getting of this issue.

Thanks
Subhan
Dear sir,
SIM card not working, no single show my mobile handset automatically disconnected my network search network not available docomo network my side my location zip code 400068 is not available network
Colour Voyage's reply, Jan 22, 2019
Urgently solve my problems
ADVERTISEMENT
Sir,
in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .

And Also any text message could not sent An Error code appear.
for this I will be thankful to you..
my number is [[protected]].
Incoming calls blocked to my number... And i cant make outgoing calls even im balance... Moreover showing a comment like
Your account is out of grace state
Could you please resolve the problem
Dear sir /madam,

I want to discontinue my broad band connection with tatadocomo with immediate effect.
Account number[protected].
Broadband number [protected]

Please help to redirect this request to appropriate team.

Thanks and regards
Amita runwal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Tata DoCoMo
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    6867
    Pending
    893
    Resolved
    3613
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View Full Information
    ADVERTISEMENT