[Resolved] Tata Docomo — Fake account and incorrect registered phone number~m29187073 | |
I never had any tata docomo account. Since the last 2 years i have been receiving payment reminder calls and messages on my cell number for the docomo account number[protected]. The messages go up to 8-10 in a day with around 3-4 calls while i am at work. This account is registered to someone by the name rangaswamy. This person has given my cell number as his contact number. Despite explaining multiple times to docomo support staff, they have still not rectified the error. I have also written to appellate. [protected]@tatadocomo.com but this is still not fixed. This is the last email response. I have also attached the most recent sms image image — greetings from tata docomo! this is in reference to your email regarding you receiving wrong calls from us for account number:[protected]. we understand the inconvenience caused to you and we would like to inform you that we have deleted the email id from and your number our records for the above mentioned account number and henceforth, you will not receive any calls from our end for the same. hope we have been able to address the concern. Was this information helpful? | |
Jul 23, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your number and your alternate contact number so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. | |
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