[Resolved] Tata Docomo — fed up asking and asking for 3gb data pack which is deducted on 20th though validity extension is done | |||
My mother is a tata docomo customer with number [protected], She had 3gb talktime till 19th diwali date it is completely gone on 20th when she tried to tried to see data based messages, I recharged for the datapack and it deducted without usage, though i extended the validity, I didn't receive any prior information. Refund add back the 3gb data - amount charged for the recharge to number [protected]. Please add it soon, contact me i am ashok my number is [protected], Return back the total charged for the deducted 3gb to the tata docomo mobile number. Was this information helpful? | |||
Dec 18, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Nov 16, 2017 Tata DoCoMo Customer Care's response We would like to inform you that, as per your confirmation you have credited with 3GB 2G data vide docket number ABAL[protected] on 23-OCT-2017 at 15:26:53PM. Kindly note, currently you have 5058.40 MB 2G data valid for 01/12/2017.You can obtain any information related to your account (EX: Recharge information, Data usage and Balance information) by dialling to *191#. For further clarification, if you wish to request for your prepaid bill, SMS PREPAIDBILL <email id> to 121 after which you will get bill details for 30 days you will receive the same within 5 working days.
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2 Comments | |||
Comments
I m unable to send SMS to anyone..eg frnds, bank, even though service provider
Reply
From yesterday my phone is just showing signal icon but neither am getting any calls nor i can make any call.
Kindly provide me assistance for the same as this no. is very important for me from all aspects.
No. [protected] (Rajasthan)
Kindly do the needful
Kindly provide me assistance for the same as this no. is very important for me from all aspects.
No. [protected] (Rajasthan)
Kindly do the needful
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