Tata Docomo — illegal & forceful sending of bills & continuous harrassment of very old & loyal customers by tata teleservices & photon team.

Address:

Hyderabad, Andhra Pradesh

Illegal & forceful sending of bills & continuous harrassment of very old & loyal customers by tata teleservices & photon team.

Dear friends,
Please go through the mail below:

Hi tata photon team / dear jacklin,
As per my cancellation request (Sr no[protected] dated 20/05/2018 & earlier email request on 04/06/2018 for the cancellation of connection for photon no - [protected] (A/c no[protected] you have sent the confirmation e - mail on 5th june 2018 for permanent disconnection for the photon no - [protected].
Please go through the below mail sent by sahil khan from your team on 5th june 2018:
From: [protected]@tatadocomo.com to: "[protected]@yahoo.co.in" sent: tuesday, 5 june, 2018, 1:58:14 pm istsubject: re: fw: re: closure of cancellation request no.[protected] for your tata photon number :[protected]~m34117833
Dear mr. Dalai,

We got your email dated 05-june-2018 regarding account related for your photon number [protected] account number[protected].

We sincerely regret the inconvenience caused and would like to assure you of the best possible solution for the concern raised.
We would like to inform you that your number is permanently disconnected on date 05-jun-18 and your current outstanding amount is nil.

Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.
Regards,
Sahil khan,

As per your confirmationa sr no[protected] dated 20 th may 2018 raised by me, the photon no - [protected] (A/c no[protected] have been already permanently been disconnected as on 5th june 2018.

Then why you are saying we are unbale to process your request for immediate disconnection. Please let me know how long do i have to pay the bills without already using the connections for almost 45 days. Is there any time limit for this? I am ready to pay this bill amount but there should be some timeframe for this useless billing without actually using the connection.

Do you have any moral ground & business ethics for very old & loyal customers like me?

I hope you understand my request & not harass me frequently by sending bills & calling to my mobile number.

Thanks & regards,
Pitabas dalaiphoton no - [protected]
A/c no[protected]

This type of continous harassment & illegal billing cycle contiues from tata teleservices & photon team.

Please help me.

Thanks & regards,
Pitabas