[Resolved] Tata Docomo — International roaming not working | |||
I am using a prepaid tatadocomo from last 7 years. I am using international roaming from last 3 years. I was able to receive the otp and other promotional messages. Recently i was not able to receive. When i raised a complaint i was asked for a monthly rental of 99/- but i dont find any such plan on their website. There was no communication about this restriction before. Was this information helpful? | |||
Jul 24, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. | |||
 2 Comments | |||
Comments
Thanks for bringing this up... Even I am facing same problem and no one is paying attention.
Please dont mark this thread as solved. It is not solved yet. If you are not traveling to india then you can not port this number till that time.
simply everyone on international roaming are in worst situation and no support or advance notice from Tata.
Please dont mark this thread as solved. It is not solved yet. If you are not traveling to india then you can not port this number till that time.
simply everyone on international roaming are in worst situation and no support or advance notice from Tata.
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You have written your service will be discontinued wef 30 Nov for International Roaming.
I am using it in New Zealand and not even able to port my number by sending PORT XXXXXXXXXX to 1900 . Note:XXX is my number which I wanted to port.
My money is keep on deducting and not even getting the message. Please help. Or confirm that our service would be still there after 30 nov if you merge with airtel .
I have been given false promise from your customer care who dont even know this .There are thousands of customers around the world are affected and helpless because of your answers and decisions . I am 7 year old customer and regretting now for trusting you .
Resolve this issue if you if its utmost important for you which is called "Customer Satisfaction"
Mahak
Contact : +[protected] for details.