Tata Docomo — legal notice with fake bill amount.

Aditya927

Address:	560097
Website:	Tata Docomo

I had availed the tata docomo photon connection in 2011 with corporate plan of 7000arp (Annual renewal plan). This is a prepaid connection and services are provided only once i recharge the account. So later i have recharged the service in 2012, 2013 and 2014. Later stopped using as the device is broken and service was utter waste and then i left out of country. Now in 2014 after my service period, i did not recharge further and so ideally the connection has been terminated. Now tata docomo has billed me with 7980/- for the service without any request or recharge and started to send me legal notice.
I have replied to all the email received but there is no response. One fine day a lady (Lawyer) called me and informed me that its tata docomo fault and they will waive the amount. But the legal notice did not stop and it started to become threatening.
My question here is who will understand the reason from customer? My dad work as cfo for voltas, tata group. He is also ashamed on the behavior of tata.
Dear tata docomo customer care, there is no reply to the emails nor the person mentioned in the legal notice respond to phone calls. Now whom should the customer contact??
Account:[protected]

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Tata DoCoMo customer support has been notified about the posted complaint.

Jul 19, 2017

Updated by Aditya927 Hello TATA services,

I have replied to this email many times and also one person from customer care had a brief chat on the same and concluded that this charges will be waived, as its mistake from TATA in 2014.
Not sure why this email is spotted again and again.

1. This is a prepaid connection from my office and I used to recharge with 7980/- every year and then start using the service (PREPAID Connection).
2. Since February 2014, I was not in India and so have not recharged the connection. So now from where is the charges coming from, can you check my data usage and then comment if I was using the service.
3. I have tried calling to the contact person in your earlier emails, but none of them replied.
4. Also the reply emails sent has no further response.

I demand you to provide me the complete details of this amount and reason for your legal emails.
I will take this to social platforms if I happen to see these threatening emails again.

Regards,
Aditya
From: KA TATA Docomo [mailto:TATADocomo.[protected]@tatatel.co.in]
Sent: Monday, July 17, 2017 4:31 AM
To: G, Aditya
Subject: [Sent to NSN.COM] Legal Notice on behalf of Tata Teleservices Ltd.

In- Curia Law Chambers
Advocates and Legal Consultants
No: 18, 1st Floor, LDS Arcade, 11th Cross, Cubbonpet, Bangalore-02
CIN – U74899DL1995PLC066685

To:-
Date :[protected]

ADITYA.VARMA G VNOKIA SIEMENS NETWORKS PVT LTD

Account No:[protected]

Subject: Legal Notice on behalf of Tata Teleservices Ltd.

Under instructions from our client M/s. Tata Teleservices Limited, 2-A, Old Ishwar Nagar Main Mathura Road, New Delhi - 110065 herein after referred to as our client, we serve you with this legal notice:

1. My client is a leading Unified Access Service Provider in India and provides various Telecom and other services in various telecom circle in India by virtue of Licenses granted by Department of Telecommunications (DoT), Government of India.

2. That you approached my client for availing services, for which you have duly signed Subscriber Application Form and other related forms and submitted documents as per the norms prescribed by DOT for availing the services.

3. That you stopped making payments for the services rendered by my client for reason best known to you, despite availing the services of My Client to the tune of Rs. 7980/-
4. That there after my client requested you to make the aforesaid payment, however, in spite of repeated reminders and request, you have failed and neglected to make the payment of the legitimate dues of my client amounting to Rs 7980 /-as on date.

5. That you acts and intention clearly amount to breach of trust and dishonesty to our client. Hence you have made yourself liable to be prosecuted under various provisions of civil/criminal laws, as applicable.

6. By this legal notice, you are hereby given an opportunity to make the aforesaid payment of Rs.7980 /-within 7 days hereof, failing which, we have clear instructions from our client to initiate appropriate legal proceedings against you for the aforesaid offences at you costs, risk and consequences.

For any clarification, you may contact Contactable:-Vishal
Contact-no:-[protected]

Please Note:- In case you have already made a payment then please ignore this letter and provide us with the payment details by replying to this mail or contacting our above mentioned representative

Warm Regards,

TATA TELESERVICES LIMITED
A Block, Silicon Terraces, 30/1, Hosur Main road Koramangala, Bangalore-560095
Phone:[protected] Fax[protected]
Registered Office 10th Floor Tower 1 Jeevan BHARATI 124 Connaught Circus New Delhi-110001
CIN No.: U74899DL1995PLC066685 | Website: www.tatadocomo.com & www.tatateleservices.com