[Resolved]  Tata Docomo — need to activate my docomo sim

Address:Chennai, Tamil Nadu
Website:tatadocomo

Team,
My docom num - [protected]
This has been disconnected since i stay out of country.. Pls help in regards to activate the card again as bec most of my crucial information and banking credentials are all related to this num and i been using this same sim for the past 10 years and wanted to continue with the same service.

Will ensure to submit the required documents.

Awaiting for the response at the earliest.

Email id - divu. [protected]@gmail.com
Alternate num - +971 [protected]

Regards
Divya
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Dec 11, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Nov 10, 2017
Tata DoCoMo Customer Care's response
We regret to inform you that upon checking with our records we have found that the number has been permanently disconnected on dated 18-SEP-2017 at 05:31:26PM due to Non Usage greater than 90 days and Balance less than Rs.20/-. Hence, we request you to visit Tata Docomo outlet in order to check the availability of the number.
Complaint comments 

Comments

Resp. Sir
on 16 Oct. 2017 I recharged with 509 rs Tata docomo .Offer was 1GB 365 days.I thought that 1GB per day for 365 day.But customer care said You have to use 1GB for complete year. So it is treaky plan.No one is paying 500 rs for 1 GB data only. So either they should refund me or they should change plan for me
Atre P. P.
[protected]

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