Tata Docomo — No proper network, Deactivation of Services | |||
Hi, This is Rakesh, holding tata docmo number +91-[protected]. I am in unlimited 899 plan. The connection is active since Sep 2012 and i am using the call conference (3 way call conferencing) from then till 4th-Feb-2014. Suddenly it is not working on 5th Feb 2014, when i asked customercare executive they say, call conference will not be provisioned for unlimited plans refer on website. When i ask the question that, i am using this service from plan activation till 4th feb 2014, they say now they cant provision the 3 way conferencing. It is cheating, forfeiting, black-mailing. Aprt from this i have lot of issue: No proper network Call disconnection Noise Harassment from tata docomo saying commercial usage on my number which i am not usine and many. I wish you take legal action on them and provide me the justice. Was this information helpful? | |||
2 Comments | |||
Comments
Dear customer,
As per the discussion over call, regarding the 3way call conference, we would like to inform you that as per now we are not providing any 3way call conference facility for unlimited plans.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over call, regarding the 3way call conference, we would like to inform you that as per now we are not providing any 3way call conference facility for unlimited plans.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.