[Resolved]  Tata Docomo — Not receiving otp text messages

Address:411028

I am unable to carry out any transactions using my online banking account because i am not getting otp messages on my registered mobile number.

I have contacted the bank and they tell me it is a network issue. As my service provider, tata docomo needs to look into the matter and resolve it asap.

I tried reaching the customer care number, but could not reach the call center person : (
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Jul 6, 2017
Complaint marked as Resolved 
The company has contacted me and the problem has been resolved. I want to thank them for their prompt response. Hereby, I also take back my complaint in sincerity.
Tata DoCoMo customer support has been notified about the posted complaint.
Jun 20, 2017
Rakeshnai's response
Dear Sir,

I m continuously getting rubbish messages from this number [protected]. via whats app and when am try to call on this number is not available.

Please give me details of this number. If I will not get any response from ur side then will complain to police about this number.

I hope you will give the best from your side.
Verified Support
Jun 28, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Dear Sir,

I m continuously getting rubbish messages from this number [protected]. via whats app and when am try to call on this number is not available.

Please give me details of this number. If I will not get any response from ur side then will complain to police about this number.

I hope you will give the best from your side.
I am not receiving OTP text sms

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