[Resolved]  Tata Docomo — Onlinr Recharge

Tata Docomo, an excellent fraud company. I did an online recharge for for an amount of 171 at my number [protected] and the amount was deducted. The Docomo Customer care gave me the worst experience. They charged me to speak with the agent and no one was speaking on the other end. I even tried registering the complaint at docomo website which was even unsuccessful. The have have a customer care for name sake. Transaction no.[protected] I am going to complaint it to TRAI, If am not getting my issue resolved. Beware all the Docomo Customers.
Was this information helpful?
No (0)
Yes (0)
May 10, 2019
Complaint marked as Resolved 
Resolved
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number to understand your concern regarding recharge of your Tata Docomo connection number . However, we are unable to contact you, since your call was not responded.

In this regards, we would like to inform you that the recharge of Rs. 171/- has been successfully done on 08-MAY-2015 and you have been already credited with the benefits.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information