[Resolved] Tata Docomo — porting from cdma to gsm

Sanjit K Sinha

from Bhagalpur, Bihar

Address:

East Singhbhum, Jharkhand, 831001

I am having a balance of rs 600 in cdma. Got message that cdma service will be closed and i should port. No response about refund or carry forward of the balance. Mail received mentioning that they do have this policy at the moment and will look after some policy is in place. Like me many such people will be having balance in their account which will go to tata docomo's coffer as profit. Pls look into the same and put some procedure so that the balance amount is not lost to the consumers.

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Jan 28, 2018

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.