[Resolved] Tata Docomo — recharge not done and money also not refunded.

MD ASHRAF.

from Pune, Maharashtra

Address:	400033
Website:	www.tatadocomo.com/en-in

Hello Sir/ Madam,

I have done a recharge of Rs. 110 on 23-Jul-2017 for the no. [protected] using UPI. I got successful transaction message from my bank, but recharge is still not done. UPI ref. no for the transaction is:[protected].

Please refund the money for the same.

Please do the necessary action as soon as possible. Already 4 days have been completed.

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Sep 1, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.