Tata Docomo — refund amount not received

Address:

401203

Refund for tata docomo walky is not given upon contacting customer care
They keep on asking sharing proof of address and proof of identity.

Whenever we reply with requested details they just reply below:

We regret to inform you that we are unable to process your request as we have not found any attachment hence we request you to kindly send us your proof of address and proof of identity in PDF format along with your alternate number so we can assist you further with the same.

Please feel free to write to us for any further assistance.