[Resolved] Tata Docomo — Regarding customer calls | |||
M.EPIRAJAN, ADVOCATE, CHENNAI. At about 5:44pm on 08/02/2014 a call from CUSTOMER CARE NUMBER **[protected]** a male contacted me and asked some queries regarding post paid connections. They are disturbing even my busy work time, while I am doing my job in court so I asked him how to avoid such calls, suddenly he replied, "YOU WILL DISCONNECT AND SURRENDER YOUR CONNECTIONS (DEI UN CONNECTIONA CUT PANNUDA)". After that he called me again and again more than three times and he scold me by using very filthy language. So I am preparing myself to lodge a complaint before POLICE and immidiately the two post paid TATA DOCOMO connections. Take action and accept my surrender of my two numbers i.e. [protected] and [protected]. I am very much disturbed by your customer care activities. I have already informed your some other customer care officers. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Epirajan,
We tried to speak to you personally over the call, to understand your concerns regarding agent behavior and cancellation. However, we are unable to contact you, since your calls were not answered.
We would like to inform you that your concern has been registered vide docket number[protected] .
Please be informed that you can activate with DND service to avoid promotional call & SMS. Kindly send SMS as START 0 to 1909 to activate the same your number.
However, kindly write us at [protected]@tatadocomo.com with a request for cancellation from your registered email id to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally over the call, to understand your concerns regarding agent behavior and cancellation. However, we are unable to contact you, since your calls were not answered.
We would like to inform you that your concern has been registered vide docket number[protected] .
Please be informed that you can activate with DND service to avoid promotional call & SMS. Kindly send SMS as START 0 to 1909 to activate the same your number.
However, kindly write us at [protected]@tatadocomo.com with a request for cancellation from your registered email id to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
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Tata DOCOMO.