[Resolved]  Tata Docomo — regarding delay in deactivation of my datacard

Dear sir, I requested to stop and deactivate all services on my tata photon plus Internet dongle baring no [protected] on 05/May/2014. ON 09 may 2014 they mailed that request was closed due to some technical problems. Again after one week i had approached to deactivate my dongle but there is no response from them. Again on 21/05/2014 contacted them same response from that side, though i am not interested in using their services they are delaying to deactivate card. Please take action on that for closing services of photon plus data card on which the bill is unbearable for me.
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your numbers [protected] to understand your concerns regarding cancellation. However, we are unable to contact you, since your calls were not answered. Further we request you mail us on [protected]@tatadocomo.com for further assistance.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We would like to inform you that, we have already registered the complaint vide docket number[protected] and the same will be resolved by 29-May-2014 . Please save your documents number in case of any requirement for reference
Also, we would like to inform you that for any request or complaint write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata Docomo.

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