[Resolved] Tata Docomo — regarding error while sending messages

DhananJay R Shinde

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411038

I am having a Tata Docomo Prepaid sim card from around last 7 years. I am having issue with sending SMS from my number from last 15 days. When I am sending an sms it always says "Message not Sent-error 50". Tata Docomo guys says that there is no issues with the network but here most of the times I am having issues even with the incoming calls and due to that I have to forward my number to another number. I have called the Customer care several times but the issue has not been resolved from last 15 days. And I am having trouble due to not able to receive import sms from my Banking and financial related details. Please help. Thanks, Dhananjay.

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Mar 8, 2018

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.