[Resolved]  Tata Docomo — Regarding prepaid mobile disconnection

Address:Lucknow, Uttar Pradesh, 226022
Website:www.tatadocomo.com

Hi,

My tata docomo prepaid number [protected] has been closed without sending me any information. It was already had around 83 rupees balance.
Currently i am in sweden but i use the sms & bank's otp information which is registered with the mobile number. My family lives alone in india. Without using otp information i can not transfer my bank money to my family. My all accounts are registered with this mobile number.

I am using this mobile number since last 7 years and for closing the connection docomo did not send any sms or mail to me.

Can you please help me so that my mobile number [protected] or connection can be activated/re-enabled as soon as possible.

Thanks,
Prabhat kumar omker
[protected]@gmail.com
Mobile: +[protected]
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Jul 3, 2017
Complaint marked as Resolved 
This problem has been resolved now. I have got my number back. Thanks to consumercomplaints.in & TATA docomo team who really helped me. Best regards, Prabhat Omker
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Jul 03, 2017
Updated by Prabhat Omker
This problem has been resolved now. I have got my number back. Thanks to https://www.consumercomplaints.in & TATA docomo team who really helped me.

Best regards,
Prabhat Omker
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