Tata Docomo — regarding wrong balance deduction | |||
I am a new user for tata docomo My mb no is [protected] I heard on 121IVR thr ia 1000sms in 29 Thn aftr i activate scheme frm 198 Nd i get 400sms only in 29 Ivr settings thr is 1000sms bt in actual i get only 400sms I want my balance return Was this information helpful? | |||
|
Tata Docomo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
"Dear Customer,
As per the discussion over call on [protected] regarding the recharge benefits with Rs. 29/-, we would like to inform you that as per the revised plan you will be benefited with 400 Local/ National SMS with 28 Days validity.
Further, regarding first recharge of Rs. 29/- we would like to inform you that the amount of Rs. 29/- has been adjusted in your number as a goodwill and no issue now.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over call on [protected] regarding the recharge benefits with Rs. 29/-, we would like to inform you that as per the revised plan you will be benefited with 400 Local/ National SMS with 28 Days validity.
Further, regarding first recharge of Rs. 29/- we would like to inform you that the amount of Rs. 29/- has been adjusted in your number as a goodwill and no issue now.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.