[Resolved]  Tata Docomo — Postpaid to prepaid migration

Address:

Bangalore, Karnataka, 560029

There is an easy way to migrate from prepaid to postpaid where as for postpaid to prepaid there are hell lot of worst things. I called up customer care and asked about migration then they said to visit nearest docomo store and i did after asking for migration they checked the details and said some service request is open and they cannot close it. I've called up customer care 121 too even they didn't help saying they are unable to do. They asked to mail at [protected]@tatadocomo.com and i did this too, still no help on it. Its been more than 6 weeks and they are not even closing the request which is required to migrate from postpaid to prepaid. Escalation also done but no use. Whom to complain about this who is the authority. As this is public forum i'm not sharing my contact number here. But need a reply from tata docomo team with proper mail id so that i can mail about this issue (Except [protected]@tatadocomo.com). Worst network and worst service by tata docomo. Never ever join this network even if they give lifetime free calls/sms.