[Resolved]  Tata Docomo — Regarding customer care

Address:Vadodara, Gujarat, 390008
Website:taradocomo

I am trying to get in contact with tata docomo call center representative from 5 hours for knowing about offers we got by sms today but no one is picking up the phone and tata docomo app not showing same offer most of the time we are facing the same problems of talking to customer care Representative . Specially girls are very careless while talking on phone..bad experience got.
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Feb 10, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Jan 09, 2017
Updated by Chef Rohit
Aaj bhi mujhe msg aaya aur uss offer ke baare mein jaan ne ke liye main cal center mein cal kiya aaj matlab[protected] .
Kal ke jaise ek bar cal receive hua par ??

wohi raag madam aap ki awaaz sunaai nahi de rahi madam aap ki aawaz sunaai nahi de rahi hai aap cut kar ke dobaara cal karein..

Aur jab maine phir se cal kiya???
Tab kal ki tarah aaj bhi sab busy hai matlab cal lagta hi nahi hai??

Ab mujhe yeh bataaye agar open jagah se cal karne par agar unko sunaai nahi deta toh kya mai tower pe chad ke cal karu????

Ek baar sunaai nahi deta unko
Do baar sunaai nahi deta unko
Kya har baar sunaai nahi deta unko???
Isme galti kiski hai meri hai ke mai cal center mein cal kari hun help ke liye??

Aur tata docomo aap ka kya achaar daalu???
Usme woh offer hota hi nahi hai jo msg se aata hai??
Pehle app system ko sudhaaro uske baat tata docomo app use karne ki advise do..

Aur email karu sirf ek offer jaan ke liye???
Agar aap ka system email pe problem sun ne ki baat kehta hai woh bhi 2017 mein??

Toh aap khud hi samjh sakte ho ke aap kitna peeche ho ya system kitna week hai..

Ek advice hai agar aap chahate ho ke koi cal na kare customer care mein toh msg mein offer ke saath usko khud se jaane ka code be send karo...

Dhanywad
Verified Support
Jan 10, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Jan 10, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

My card got blocked by mistake
And i clicked some number for puk
then it got rejected
plz help me dude
Ok my no is [protected]
Tata DoCoMo Customer Care's response, Jan 10, 2017
Verified Support
Dear Customer,

We request you to dial 121 to get your PUK code. Please not that you have only 10 attempts to enter the correct PUK.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Sir my brother lock my sim docomo sim cardthis sim card is very important for my mother and this number is distributed my nabour and some important like me and religon

so sir please unlock my docomo sim card([protected])
Tata DoCoMo Customer Care's response, Jan 10, 2017
Verified Support
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Please send today's (4th december 2017) call list of this number [protected] to this mail " [protected]@gmail.com"
My sim no.[protected] In this call barring is activated i am unable to make any call .and my outgoing and incoming calls are barred .I have tried #33*1234# to deactivate call barring but this no. Is not working . pls help me
Hi Team,

I was recharge my Mo. No. [protected], with the STV 246 for 28 days and unlimited Calling STD and LOcal calls. Transaction ID: [protected] Date[protected]

But recently i saw validity is showing 6th Jan 2017.

I have massage for validity for 28 days but why this happen. please trace and resolve my problem.

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