[Resolved] Tata Docomo — sim card registration failed | |
My mob no. [protected] shows error as "sim card registration failed". How can tata docomo deactivate my mobile without sending cautionary sms. I was not making call for a long time but i was getting sms in this no. Everyday. As i was not making calls, my balance was less than rs 20/-. But how can u deactivate my number without sending an sms (Or email). I[censored] have deactivated, then you must give another chance to retain the number after recharging some amount. How can u totally stop my mobile no. I am using this no. For banking transaction so i can't afford to loose this no. Your customer care is not connecting. Please call me in my alternate no. [protected]. Tata docomo is requested to give solution for retention of the same number. Please solve the problem on a priority basis, because i need banking transaction immediately. Was this information helpful? | |
Oct 25, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Tata DoCoMo Customer Care's response Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Sep 24, 2017 Tata DoCoMo Customer Care's response As discuss, we regret to inform you that upon checking with our records we have found that the number has been permanently disconnected on dated 20-SEP-2017 at 10:32:51AM due to Non Usage greater than 180 days and Balance less than Rs.20/-. Hence, we request you to visit Tata Docomo outlet in order to check the availability of the number.
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I am using this no. for banking transaction so i can't afford to loose this no.
Tata docomo is requested to give solution for retention of the same number. Please solve the problem on a priority basis, because i need banking transaction immediately. My alternative no. is +91 [protected]. Kindly do the needful