[Resolved]  Tata Docomo — sim is not activated

I had a micro sim, but i needed the nano sim that's why i went to a docomo office and i paid 200rs for him for duplicate sim. Firstly, he called to customer care and blocked my no and got the imsi no and then he took my all details and told me that, the sim will activate in 3 hours. But, it's been already 10 hours, still it is not showing any network on my mobile.
Docomo service is getting worst day by day. It's really sad...😢.
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Dec 4, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Oct 03, 2017
Updated by Brijesh. Briji
I went to get a duplicate Sim from Mandya docomo distributor, he charged me 200rs yesterday and said that the sim will be activated in 3 hours, but it is not activated yet. When I asked about it today...He didn't respond it properly and behaved very rudely. He is not only distributing the sim he also have a provisional store in it. He is busy in other business only, he is not even listening what am saying. At last he told me to come tomorrow. When I asked in customer care they said that the documents were not submitted yet. I asked this to him he said I will send it tomorrow, I can't send today. Such an irresponsible answer. I need the sim urgently. Other service providers provide it in half an hour only. If I need a sim in emergency situations do I have to wait 3 days for it ?
Verified Support
Oct 05, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
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