Submit a Complaint
Mobile Service Providers
Tata DoCoMo

[Resolved]  Tata Docomo — sim not working since 14 nov 2017

Address:130
Website:tata docomo

I am using a prepaid tata docomo from last 7 years. I am using international roaming from last 10 months. I was able to receive the otp and other promotional messages. Recently i was not able to receive. There was no communication about this restriction before. No sms received for blocking or alert so that i can arrange to continue. Please activate my sim, if you need any document let me know. My mail id for communication is [protected]@yahoo.in
Was this information helpful?
No (0)
Yes (0)
Dec 29, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 
2 Comments

Related Tata DoCoMo reviews

[Resolved]Tata Docomo - very poor network3[Resolved]Tata - Yeshwantpur-Kochuveli Train[Resolved]Tata - TEFLON COATING NOT DONE IN FREE COUPONS.1[Resolved]Tata - GIFT PROMISED NOT DELIVERED[Resolved]Tata DoCoMo / GSM - Outgoing Calls Barred13
View all 9255 Tata DoCoMo Reviews

Comments

My docomo number [protected] network is not available.. 1 month almost passed and my network is not available...
Reply
Tata DoCoMo Customer Care's response, Dec 15, 2017
Verified Support
Dear Customer,

Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
We would like to inform you that as per our records your number is in active status only. However, as you have mentioned that you are not getting signals. Hence, we request you to re-insert the SIM in any other handset and select network manually as Tata Docomo. If still face the concern kindly visit any of the nearest Tata Docomo outlet along with the SIM for further assistance of your concern. Kindly note that, if there is any concern (fault) with the SIM, you can get the with the same number (Duplicate SIM) for Rs.49/- on submission of POA(Aadhaar Card) at the Tata Docomo store. However the balance & validity will be carry forwarded and the duplicate SIM will be activated with in 3hrs.
From one week there is no network in my cell on my Docomo number my number is [protected] either resolve this issue otherwise I hv to register complaint in TARAI
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    View all 9255 Tata DoCoMo reviews & complaints
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information