[Resolved]  Tata Docomo — tata docomo activated chulbuli chat without request or confirmation

Address:411021

Without any request or confirmation from my side, i suddenly gets a message as follows "chulbuli chat is activated at rs30 for 30 days. Dial 5330011 to enjoy the service. To stop, dial or sms stop to 155223 (Free).". And i lost my balance all of a sudden. Since this is completely inappropriate, i request the company authorities to kindly refund my balance you have dedected for a service i have never requested for. Why should i have to go through all these trouble just because i'm your customer.? From past 3 months whenever id o recharge, same thing happens.
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Aug 28, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."
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