[Resolved] Tata Docomo — Tata DoCoMo Unwanted deduction - TD-huwwap - tata docomo

mkamarajmca

from Gurgaon, Haryana

Address:

560043

Dear Sir,
I am Kamaraj and My TATA Docomo number is [protected]. Rs 75 have been deducted from my balance at midnight 3.44 AM . I got a message from TD-HUWWAP stating that " super store is activated atRs75.0 for 60days.To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means.
After the activation of the same, I complained on 198 and the customer care executive deactivated the service but told me that refund would not be done.
Kindly look into the matter and help me to get refund of my balance

Note: It happens many times almost 600 to 700 rs my money gone

Regards,
Kamaraj |[protected]

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Mar 23, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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Comments

venky naidu

from Bhimavaram, Andhra Pradesh

My phone puk code

bhavyaparth

from Mumbai, Maharashtra

I have a call details plzzz for my personal problem i have a measure problem of calling time and also network problem in palghar plz try to tower in tarapur and dandi plz resolve this problem i also have a roaming, taltime, rates problem plz resolve my problem
plz try to understand and resolve this problem thanks
your customer