[Resolved] Tata Docomo — Tata docomo walky phone device not working three months past. Device under warranty

Elito

from Raia, Goa

Address:

South Goa, Goa, 403707

My tata docomo walky connection number [protected]... Device not working three months past. I have physically went to the tata docomo centre at margao south goa with the device.. The personal there says no technician to attend my complaint. I even lodge onlice complaint but my problem is not solved. I am paying my regular monthly bills without using the phone. Kindly replace the device since it is under warranty.
Thanking you

Anastasio eleuterio carneiro
[protected]
[protected]@gmail.com

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May 26, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Apr 24, 2017

Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we regret for the inconvenience caused to you. We would like to inform you that we have registered your complaint regarding Outlet response for handset issue with the Service Request number[protected] and it is expected to by 26-APR-2017 17:12 hrs. Kindly bear with us in the interim.