[Resolved]  Tata Docomo — tata photon

I made a payment in the wrong account number by error. I have requested a refund of the same. I have furnished all the relevant data on the official email id provided. I keep getting calls to provide "more details" which i have done several times verbally on the phone as well as by email. I feel i am being harassed for the refund. Please revert back.
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Oct 18, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Sep 16, 2017
Tata DoCoMo Customer Care's response
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. Kindly provide us your alternate contact number and appropriate time to speak to assist you further.
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