[Resolved]  Tata Docomo — Tata Photon Wifi MAX

Address:560076

Hi.
I have got my tata photon wifi max dongle today(21 dec). I had placed the order on 18 Dec.
However if i follow the steps on the book to activate the connection, it is nto happening. It says "Activation failed". What am i missing here? I need the activation at the earliest. Customer care is asking me for 10 digit number. Since it is not activated, i do not have the number. Is there any procedure in between that i missed?
It is a brand new dongle. Please revert at the earliest.

Thanks.
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Request you to visit this link: http://bit.ly/1gsuz66 to get your query resolved via our live chat support.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Unnecessary subscription for 54321 msg

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information