[Resolved]  Tata Docomo — Unfair Trade Practices by TATA DOCOMO (ID [protected] Ac no.[protected]

Address:	380009
Website:	www.tatadocomo.com

Dear Tata Docomo Team,
It is with great anguish that I have to write this email to you. On your website (Screenshot attached here with) you offer 100mbps/200gb at Rs.3299. But after 100s of email and too many phone calls your customer care denies to offer the same plan, as they say I am not qualified for this plan.

Also a TATA sales person is ready to install a new connection with the plan I demand that is Rs. 3299 - 100mbps - 200GB. On repeatedly sharing the screen shots and even making the customer service center talk to the tata sales person, I get the most dumb reply ever, that we cant offer this plan as it is not applicable on your number. Are you guys crazy?

This is one of the most disgraceful act by a company like Tata. And this cannot be tolerated under any circumstances. How can you discriminate like this? How can you deny a offer which in on the website? Why is there a discrimination between old and new customers. Rather you should reward an existing customer for his loyalty.

Do you know that what you are doing is a criminal offence under Unfair Trade Practices Act (Constitution of India). You cannot deny a customer the public offer already made on the website, under any circumstances. You have two options here

Honor the plan on internet
Disconnect the connections of 2 IDS[protected] and[protected] and be ready to be sued by us. This is a criminal offence and let me tell you that you shall be taken to cleaners.
Link of your website: https://www.tatadocomo.com/en-in/internet-landline/loc/Gujarat