[Resolved] Tata Docomo — very high tata docomo bill

[Resolved] Tata Docomo — very high tata docomo bill

P prateek990 from Pune, Maharashtra

I have a very bad experience with tata docomo serivces. One of my family member using their services since 4 years. Suddenly since 4-5 months we are getting high bills as compare to previous months & last month you have send bill of 1800 which used to come of 400-450 rs only previously. I am following with you guys since one month & getting the response you have downloaded contacts that's why that much bill came & after so much discussion your customer representative say we will adjust bill according to your use but no updated bill come to me. Please look into this matter on priority. Was this information helpful? No (0) Yes (0)
Jan 20, 2018 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Dec 12, 2017 Charak chill's response very very poor service from tata docomo Verified Support Dec 20, 2017 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO.
1 Comment	Share
Submit Close

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

Charak chill

from Vapi, Gujarat

I am unable to send message. I try to call but every time it say busy. service center is also not helping me. my sim no. [protected] from odisha and now i am staying in gujurat. no one ready to solve my problem. i deliberately want to MNP but could not able to send message

Tata DoCoMo Customer Care's response, Dec 20, 2017

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care's response, Dec 22, 2017

Verified Support

We tried to reach you at your number, however the number was not reachable. We would like to inform you that as per our records, your number is in active status. We request you to check with our message center (+91 9032055002) in your handset message settings. You can access it by following the steps mentioned below.
1) Go to: Main Menu > Message > Message Settings
2) In message Center number:-+919032055002
3) In Reply via same center ""NO""
4) In Reply via choose 'Text'. Further, I request you to clear the memory of the inbox & outbox on your handset. Kindly dial #33*1234# for outgoing unbarring and #35*1234# for incoming unbarring. I request you to reset your handset and select the network operator manually as Tata Docomo in your handset. From here on, you must re-insert your SIM and also check with another handset. If you still face the same problem, I request you to revert to us with complete details in order to raise a complaint. 1. Error Message: 2. Problem since (no. of days): 3. Is it related to particular date & time (any specific time in the day): 4. Number of Signals (indoor/outdoor): 5. Town/city: 6. Area Name: 7. Landmark: 8. Pin code: 9. Alternate Contact No: 10. Sample number: 11. Handset Model: 12. Handset support GPRS: 13. Manual network selection done or not: